PRIVACY POLICY

Version 1.0 • Effective Date: January 9, 2025

1. Introduction

DashTrack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our alliance management platform.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Email address and password for account creation
  • Player name and game server information
  • Alliance membership and role information
  • Performance data and statistics you upload
  • Communication preferences and settings

Game Data

When you use our data extraction features, we may collect:

  • Screenshot images you upload for analysis
  • Extracted game performance data (kills, power, donations, etc.)
  • Alliance leaderboard and ranking information
  • Achievement and milestone data

Technical Information

We automatically collect certain technical information:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Usage patterns and feature interactions
  • Log files and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze game performance data
  • Facilitate alliance management and communication
  • Generate reports and leaderboards
  • Send important service notifications
  • Respond to support requests and feedback
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Within Your Alliance

  • Performance data with alliance members and administrators
  • Leaderboard rankings and achievements
  • Alliance-specific reports and analytics

Service Providers

  • Cloud hosting and database services
  • Authentication and security services
  • Analytics and monitoring tools

Legal Requirements

  • When required by law or legal process
  • To protect our rights and prevent fraud
  • To ensure user safety and security

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure cloud infrastructure and monitoring
  • Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account information: Until account deletion
  • Performance data: For historical analysis and reporting
  • Log files: 90 days for security and troubleshooting
  • Consent records: 7 years for compliance purposes

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for authentication and security
  • Functional cookies to remember your preferences
  • Analytics cookies to understand usage patterns
  • Performance cookies to optimize our services

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the Service or at our support channels. We will respond to your inquiries within 30 days.